Understanding the Differences Between Third Party Couriers and Why Choosing the Right One is Important

May 12, 2017

At one time, Royal Mail was practically the only company you could use to reliably send parcels. However, these days there’s literally hundreds of different couriers you can choose from. While the huge range of different companies available today is fantastic, it can make it difficult to know which one to go with.

What’s the difference between third party couriers and what should you look out for when choosing the right one for your business?

Understanding the differences between couriers

You may be surprised to learn that there’s actually quite a few differences between the numerous third party couriers out there. The main ones include:

  • Cost
  • Restrictions
  • Reliability
  • Services

The cost is the obvious difference, with some couriers charging significantly cheaper quotes for business deliveries. It’s easier than ever before to ensure you’re getting the cheapest prices too thanks to sites like Parcel2Go By comparing the different couriers, you’ll get to find the cheapest prices and save potential a substantial amount of money.

However, it’s not just the cost you need to pay attention to. Different couriers have differing restrictions and services. Some may not handle packages over a specific weight for example. Others offer entirely different services too, such as same day deliveries, returns and tracking.

Then there’s reliability. Customers don’t just want fast and cheap delivery – they want a professional and friendly service too. So, before choosing a courier you need to be sure they have a great reputation and they’re known for their reliability. This is easy to discover thanks to online reviews.

Why choosing the right courier is important

Many businesses underestimate just how important it is to ensure they choose the right courier. Did you know for example, that the wrong courier could have a significant negative impact on your reputation and profits?

As competition has soared in the delivery sector, a lot of cheaper and unregulated couriers have popped up, tempting businesses to use them in order to save money. However, cheap isn’t always better, as many small businesses have discovered the hard way. With unregulated couriers, items frequently go missing, get damaged in transit, and are left unattended as the driver fails to check anyone is home; simply leaving the parcel and driving off.

Overall, there are a lot of differences between the different courier companies. So, it’s extremely important to ensure you’re choosing the right one for your business. If you don’t, you could end up losing a lot of customers and develop a really negative reputation.