A Guide to Training Your Restaurant Kitchen Staff
July 26, 2018
The hospitality industry is probably one of the most heavily regulated out there. Ensuring that you hire and train your staff correctly can affect the food hygiene rating awarded to your premises, and getting it wrong could even cause your business to be closed.
If you’re unsure where to start with hygiene in your business and wondering what support and advice is available, your first port of call should be the Food Standards Agency, who provide a plethora of information for businesses.
Before you can train your staff, you have to hire them. What should you look out for?
Hiring restaurant staff
Some employers look solely at experience and qualifications, but in a kitchen where staff have to work closely as a team during extremely busy shifts, perhaps how a new employee will fit with the team is more important.
Most new employees, regardless of their experience, will require some training just to understand your unique processes. Why not consider someone who may need a little bit more training but is passionate, committed and gets along with the rest of your staff?
Get them to work a shift, even if it is just clearing tables, washing dishes and prepping vegetables, so you can see how they interact with the other staff.
Training a member of staff
They say a workman is only as good as his tools, and this is definitely the case in a commercial restaurant. Staff will struggle to maintain a cold chain, for example, without the proper equipment. If you’re looking for a new Catering Fridge or any other equipment for your kitchen, companies such as https://www.fridgefreezerdirect.co.uk/catering-equipment can help.
Before your new employee starts thinking about what role you expect them to perform, break each of these tasks into steps. This way, you will be able to organise and prioritise their training plan.
Allow your trainee the time to shadow someone else doing the job first, then watch them as they do it. As they become more confident, take a step back and watch them from the sidelines rather than over their shoulder. This will allow them to feel more comfortable. Be open to their questions, no matter how silly they may seem to you.
Finally, ensure you record their training on their staff record.